Our ServicesWe, at Call Centers Operations (CCO), aim at providing 100% customer satisfaction to our clients through our services. We try to enhance the performance of their business and allow them to focus on their core business activities while we take care of their other business requirements.
Our vast list of clients includes some of the most prominent multinational companies' active in diverse industry verticals and spread all across the globe. Our undying commitment for serving our clients with the highest quality of services has earned us the trust of many loyal clients who trust us completely with their various critical business functions
Our global delivery center, from where all our services are delivered, is adequately furnished with latest technologies and modern equipments which enables our agents in doing their work properly and helps them in delivering quality solutions to customers in very less time. Further, we are a fully CISCO based call center therefore our phone systems, IP networking and communication channels are all working on CISCO technology. This ensures that our services and operations never suffer due to poor networking technology.
Inbound Call Center
Outsource your inbound call center needs to us and we guarantee you a better and satisfied customer base. With up selling and cross selling techniques imbibed in each inbound agents, we retain your current customer base by handling their queries and you can concentrate on your core management techniques and strategy or a new business deal for your products and services.
Outbound Call Center
All outbound call center services are handled by our trained outbound calling agents. Our call center is equipped with latest technology to meet all your outbound call center services need. Every outbound call mad fundamental e from our call center is recorded for quality purpose. Our outstanding customer services and experienced staff make each and every Outbound Telemarketing project successful and clients happier than ever.
Web Designing & Development E-Commerce Solution CRM Solution Customized Software Development We are providing software development services to across every business vertical be it small or large. With years of experience in offshore software development, our company delivers partial/ full life-cycle projects on time and within budget maintaining the output quality while reducing development costs. Creating reliable customized software development solutions using cutting-edge Sun, Microsoft, IBM, PHP and other software platforms is our prime area of function.
Back Office Support
Call Centers Operations(CCO) is a leader in cost effective back office operation solutions. By choosing us to outsource your back office operations you can be assure of customer – focused services and efficiently restructure cost-effective back office solutions spanning various industries segments like accounting, finance etc.
Internet marketing being an inventive mechanism for effectual website promotion has been hailed in high esteem for years. Pertaining to the very fact, Call Center Operations(CCO) has dedicated itself to impart potential and value driven Internet marketing and website promotion solutions to its clients for maximizing their profit and generating effective Return on Investments (ROI).